Plants By Post Promise

Plants By Post Promise


We take great care in packaging all our items by hand, but occasionally damages can occur.

If you arent happy with your product or the service we’ve provided we will make sure we do our upmost to sort anything that has gone wrong. Please let us know within 14 days, by contacting us via email, phone or live chat and a member of our Plants By Post team will get back to you to correct any issues.


We care about the happiness of our customers and are proud to say that all our items are in stock and shipped from our UK nursery, ensuring that they are of the highest quality and reducing our carbon footprint by not sending direct from other countries.


We are always available by email sales@plantsbypost.co.uk, live chat or on 01403 822135.