Plants By Post Promise

The Plants By Post Promise

If it's not right, we'll put it right

Every plant is packed by hand with care. If anything isn't perfect with your plant or our service, let us know within 30 days and we'll do our utmost to put it right.

30-day promise

Contact us within 30 days by email, phone or live chat, and a member of our team will get back to you to sort out any issues.

Packed by hand

We take great care packing every plant, but occasionally damage can happen in transit. If it does, send us a photo and we'll help straight away.

From our UK nursery

Our plants are in stock and shipped from our UK nursery, so they're fresh, high quality and travel fewer miles to reach you.

Plants growing in the Plants By Post nursery polytunnel

We're always here to help

Email sales@plantsbypost.co.uk, call 01483 363173 or message us on live chat.

Contact us Returns & refunds